Shipping Policy

At OtisArnold.com, we are committed to providing a smooth and reliable shipping experience for our valued customers. Please review the following shipping policy to understand the details of how we process and deliver your premium coat orders.

Order Processing:

  1. Orders are typically processed within 7 business days after the purchase is confirmed.
  2. During peak seasons or promotional events, processing times may be slightly extended.

Shipping Methods:

  1. We offer various shipping methods to accommodate your preferences and urgency.
  2. The available shipping options and associated costs will be displayed during the checkout process.

Shipping Destinations:

  1. OtisArnold.com currently ships to dollars.
  2. For international orders, please be aware that customs duties and taxes may apply upon arrival at the destination country. These charges are the responsibility of the customer.

Order Tracking:

  1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  2. Use the provided tracking number to monitor the status and location of your package.

Estimated Delivery Times:

  1. Delivery times vary based on the selected shipping method and destination.
  2. OtisArnold.com is not responsible for delays caused by unforeseen circumstances, such as weather conditions or customs processing.

Incomplete or Incorrect Addresses:

  1. It is the responsibility of the customer to provide accurate shipping information.
  2. OtisArnold.com is not liable for orders with incomplete or incorrect addresses. Additional shipping charges may apply for reshipment.

Lost or Stolen Packages:

  1. OtisArnold.com is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
  2. If you encounter issues with delivery, please contact the carrier directly or our customer support team at feedbacksupport@otisarnold.com for assistance.

Contact Us: If you have any questions or concerns regarding our shipping policy, please contact our customer support team at feedbacksupport@otisarnold.com. We are here to assist you.

By shopping with OtisArnold.com, you acknowledge and agree to abide by the terms and conditions of this shipping policy.

Thank you for choosing OtisArnold.com. We appreciate your trust in our premium coat collection.